Direct Support

We’re here to support your shopping experience

Have a question about sizing, materials, shipping, or your order? Contact us and our support team will respond within 24–48 hours.

Get in touch

Send a message

Fill out the form below with your details. Our support team reviews all inquiries and responds within twenty-four to forty-eight hours.

Email: contact@batoen.com

Our Headquarters

Based in Pampanga

BATOEN operates from Pampanga, Philippines, focusing on delivering simple, comfortable footwear for everyday use.

Our operations are based in Sitio Santol, San Francisco, Lubao, Pampanga, where we manage customer support and online business operations.

For any inquiries, feel free to contact our support team at contact@batoen.com. We typically respond within 24–48 hours.